Shipping Policy
Most in-stock JM4 Tactical magnetic holsters ship the same day or the next business day. We are a Marine Veteran-owned small business based in Abilene, Texas, and every product we sell is made right here in Texas. We take pride in getting your order moving quickly, because we understand that when you order a concealed carry holster, you want it in your hands — not sitting in a queue.
This page covers everything you need to know about JM4 Tactical shipping times, delivery, order tracking, and what to do if something goes wrong.
How Long Does JM4 Tactical Take to Ship?
Your order processes in as little as one business day for in-stock items.
- In-stock magnetic holsters: Ship same day or next business day.
- Out-of-stock magnetic holsters: Ship within 14 business days from date of purchase.
- Custom made-to-order products (RELIC Series, Two-Step holsters, and Belts): Ship within 14 business days from date of purchase.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
If you are unsure whether a product is in stock, check the product listing or contact our customer service team before placing your order.
When Will My Order Arrive?
Once your order ships, delivery time depends on the shipping method selected at checkout and your location within the United States. You will receive an email with your tracking information as soon as your order leaves our facility.
Transit times vary by carrier and destination but typically range from 2 to 7 business days after the order ships. Remote locations and certain rural areas may see longer transit times.
You will receive a second email notification once your order has been scanned as delivered by the carrier.
IMPORTANT: Verify Your Shipping Address
Before your order ships, verify your shipping address on your order confirmation email. Once an order leaves our facility, very little can be done to alter its course.
This is one of the most common causes of delivery problems. We are not responsible for packages delivered to an incorrect address provided at checkout.
If you notice an error immediately after placing your order, contact us right away. We will do everything we can to correct it before the order ships, but we cannot guarantee a change will be possible once the order is in process. Do not wait — address corrections after shipment are rarely possible and may result in the package being undeliverable.
What Carriers Does JM4 Tactical Use?
We ship through major national carriers to ensure reliable delivery across the United States. The carrier and service level for your order will be reflected in your shipping confirmation email along with your tracking number.
- USPS (United States Postal Service)
- FedEx
How Do I Track My JM4 Tactical Order?
You will receive a shipping confirmation email with a tracking number as soon as your order ships. Use that number to track your order directly on the carrier's website.
To track your order:
- Open your shipping confirmation email from JM4 Tactical.
- Locate your tracking number.
- Visit the carrier's website and enter the tracking number in the tracking field.
- Check back as the carrier updates your shipment's progress.
If you did not receive a shipping confirmation email, check your spam or junk folder. If it is not there, contact our customer service team with your order number and we will look into it.
Route Shipping Insurance
Route shipping insurance is automatically added to your cart at checkout. Route protects your package against loss, theft, and damage in transit. We strongly recommend keeping Route coverage active on your order.
If you choose to remove Route insurance before completing your order, JM4 Tactical is not liable for packages that are lost, damaged, or stolen during transit.
If your insured package is lost or stolen: Contact our customer service team to start the replacement process. Replacement orders are fulfilled with the same product as originally ordered — no changes to products can be made on replacement orders.
What If My Order Arrives Damaged?
If your order arrives damaged, contact our customer service team immediately. Document the damage with photographs before discarding any packaging — this documentation is required to process a claim.
If you purchased Route insurance, our team will initiate the claims process. If you opted out of Route at checkout, your options for resolution may be limited.
Can I Change My Address or Modify My Order After Placing It?
Order modifications and address changes must be requested before your order ships. Once a package is in transit, the order cannot be modified and address changes are rarely possible.
If you need to make a change:
- Contact our customer service team as quickly as possible after placing your order.
- Provide your order number and the correction or modification you are requesting.
- We will confirm whether the change is still possible based on the status of your order.
We cannot guarantee that modification requests will be fulfilled, but we will do everything we can to assist you before the order leaves our facility.
Do You Ship to P.O. Boxes?
Yes, but only via USPS Shipping services.
Do You Ship Internationally?
At this time, we ship to addresses within the United States. If you are inquiring about international shipping options, please contact our customer service team directly.
Holiday and Peak Season Shipping
During peak seasons — particularly Black Friday and the weeks leading up to Christmas — order volumes increase significantly and processing times may be longer than usual.
We make every effort to maintain our standard processing windows during peak periods, but we recommend placing holiday orders as early as possible to ensure delivery before your deadline. We cannot guarantee delivery by a specific date during high-volume periods, and carrier delays are outside of our control.
If you are ordering a gift and need it by a specific date, contact our customer service team before placing your order and we will give you the most accurate timeline we can.
Frequently Asked Questions
How long does JM4 Tactical take to ship a magnetic holster?
In-stock magnetic holsters ship same day or next business day. Out-of-stock magnetic holsters and all custom made-to-order products — including the RELIC Series, Two-Step holsters, and Belts — ship within 14 business days from the date of your order.
How do I know when my concealed carry holster has shipped?
You will receive an email with your tracking number as soon as your order ships. You will receive a second email once the carrier scans your package as delivered.
What happens if my holster is lost or stolen during shipping?
Route shipping insurance is automatically added at checkout and covers loss, theft, and damage in transit. If your insured order is lost or stolen, contact our customer service team to begin the replacement process. If you opted out of Route at checkout, JM4 Tactical is not liable for packages lost or stolen in transit.
Can I change my shipping address after I place my order?
Address changes must be requested before your order ships. Contact our customer service team immediately after placing your order if a correction is needed. Once a package is in transit, address changes are rarely possible.
Does JM4 Tactical offer same day shipping on holsters?
Yes. In-stock magnetic holsters are eligible for same day or next business day shipping. Custom made-to-order products, including the RELIC Series and Belts, require up to 14 business days to produce and ship because they are built to order in Texas.
Why did I receive a second shipping email?
The second email is a delivery confirmation — it means the carrier has scanned your package as delivered. If you received that notification but did not find your package, check with other household members, check around your property, and contact your carrier with your tracking number. If the issue is unresolved, contact our customer service team.
Contact Our Team
If you have questions about your order, shipping status, or anything covered on this page, our customer service team is here to help.
Email: support@jm4tactical.com
Phone: (325)704-5015
Contact Form: jm4tactical.com/contact-us/
Business Hours: Monday – Friday - 8am-4pm CT
All products are made in Texas by Americans who take pride in what we build. We appreciate your business and your trust in JM4 Tactical.